Disclaimer: Products are intended for laboratory and scientific research purposes only. Disclaimer: Products are intended for laboratory and scientific research purposes only. Disclaimer: Products are intended for laboratory and scientific research purposes only.

Shipping Policy

Last Updated: June 2026

Order Processing

Orders are typically processed within 1–3 business days following payment verification.

Processing times are estimates only and are not guaranteed.

Shipping

Shipping estimates are provided as a convenience and are not guaranteed delivery dates.

Aquinox Labs is not responsible for delays caused by:

  • Carriers
  • Weather
  • Customs agencies
  • Incorrect addresses
  • Force majeure events

 

Risk of loss transfers to the customer upon acceptance of the shipment by the carrier.

Returns

Due to the nature of research materials, all sales are final unless otherwise required by law.

Damaged, incorrect, or incomplete orders must be reported within seven (7) days of delivery.

Aquinox Labs may require photographs, packaging information, or additional documentation before reviewing claims.

Quality Assurance

Aquinox Labs is committed to maintaining high standards of product quality.

Where available, Certificates of Analysis (COAs) and supporting documentation may be provided for informational purposes.

Customers are responsible for conducting their own independent evaluation and verification of products prior to use.

No guarantee is made regarding suitability for any specific research application.

Limitation

Aquinox Labs reserves the right to refuse refunds, replacements, or credits where claims cannot be substantiated or where products have been mishandled after delivery.

Contact Us

If you have any questions about shipping or your order, please contact us:

Email: support@aquinoxlabs.com
Website: www.aquinoxlabs.com